FAQs

What is Dallas Meat Delivery?

One simple question started Dallas Meat Delivery— Why Is grocery store meats so expensive? Answering that question has become an obsession and now customers can confidently purchase meat and seafood from the very best independent and sustainable sources with Dallas Meat Delivery’s flexible, completely customizable recurring shipments.

We exclusively offer beef, pork, chicken, and seafood from sources we know personally with the highest regenerative and ethical standards.

Every customer can choose a personalized and completely customizable recurring shipment. By default, your order will come monthly, but the frequency and products in each box are completely up to you!

Is Dallas Meat Delivery a recurring service?

It can be! Every customer gets the option at checkout to make their box a recurring delivery or get it one time. Recurring boxes get 5% off every single box plus free delivery. We know that every customer has unique needs which is why we make it easy to customize or skip deliveries, and even completely opt-out of our recurring service at any time.

Where do you deliver?

We deliver to most zip codes in the Dallas-Fort Worth area.

How long does delivery take?

Once the order is placed, your items will be delivered the same day as long as the order is placed before 2pm! We deliver every box with an ice pack so every item will stay completely frozen while in transit. We do not offer shipping options at this time. No signature is required for delivery.

Can I reschedule my delivery?

Yes! You have complete control — you can change your delivery date before or after you place your order and up until we begin packing your box. You can push out the delivery date of your recurring box with no penalty.

Do you offer cooking instructions for your products?

Absolutely! For instructions on cooking specific cuts, visit our Cooking Resources page. You can also find recipes for products you’ve ordered here.

My friends and family members would love Dallas Meat Delivery. Do you offer referral credits?

Yes! Customers can introduce their friends, family, neighbors & coworkers to Dallas Meat Delivery with $25 off their order using their personalized link found here. Once the order is delivered, you'll get a $25 credit to your account, too! The more your share, the more you can earn.

Products

Where does Dallas Meat Delivery source their products from?

We source the very best meat and seafood locally. Our producers range from independent family farms to co-ops working together, raising their animals in ways that benefit the land and surrounding environment.

We source with an incredibly high set of standards and our unique relationship with each producer ensures our customers get only the highest quality products. Every item you’ll find on Dallas Meat Delivery has been taste-tested by experts, is free of hormones and was raised without any unnecessary antibiotics.

Is Dallas Meat Delivery beef USDA graded?

All of our beef is sourced under USDA inspection and graded Choice. At Dallas Meat Delivery, quality is so much more than a marbling grade. it’s about how the animals were raised, the farmer’s practices and standards, sustainability, flavor and everything in between.

Payments & Delivery

When will my credit card be charged?

Your card will be charged one box/order at a time. You can modify or cancel your first order within a 2 hour window. Changes made after that time can be requested by contacting Customer Care at contact@dallasmeatdelivery.com and we will do our best to accommodate all requests.

For subsequent recurring membership boxes, your credit card will only be charged the day before we pack and send out your next membership box. We’ll send you several emails and text messages to give you plenty of time to reschedule or modify your recurring boxes before your card is charged.

Is my credit card secure?

Yes. We use the same secure, 256-bit encrypted payment gateway trusted by OpenTable, Kickstarter, Lyft, Twitter and more. They store your credit card information and are fully PCI-compliant.

How can I view my order status?

We'll email you to keep you up to date on the status of your order. You can also sign up for text message notifications. Sign into your account to view the status of your order.

How will my meat and seafood be delivered?

All of our products are shipped fully frozen and packed in an insulated bag with an ice pack to ensure it remains frozen from our door to yours. Our cuts are individually vacuum sealed in high quality, airtight cryovac packages to lock in freshness and ensure a long shelf life in your freezer. Ground beef is vacuum-sealed in one pound packs. All of our meat is USDA inspected.

Do I need to be around the day my order arrives?

No, you will not need to be home to sign for your package. It will be packed with an ice to stay frozen for many hours after it arrives. That said, you should plan to unpack it and put it away in your freezer or fridge as soon as possible. We’ll send you an email and text message when your order arrives at your door.

Am I able to track my delivery?

Yes, we send delivery status updates via email and/or text message.

Recurring Boxes

Can I change how often my boxes are delivered?

Yes! Every recurring box defaults to monthly deliveries, but you have total control — you can easily change how often you'll receive deliveries on your account page.

How do I cancel my recurring shipment?

It’s easy! Cancel your recurring membership anytime from your account. We will always send you an email and text message notification before your next box ships so you can make any adjustments needed. If your box has already left our kitchen, you cannot cancel that box.